alertmanager: Replace typed fields with plain string values

Signed-off-by: Jan-Otto Kröpke <joe@cloudeteer.de>

config/notifiers.go

@@ -676,7 +676,7 @@ type VictorOpsConfig struct {
 	StateMessage      string            `yaml:"state_message" json:"state_message"`
 	EntityDisplayName string            `yaml:"entity_display_name" json:"entity_display_name"`
 	MonitoringTool    string            `yaml:"monitoring_tool" json:"monitoring_tool"`
-	CustomFields      map[string]string `yaml:"custom_fields,omitempty" json:"custom_fields,omitempty"`
+	CustomFields      map[string]string `yaml:"fields,omitempty" json:"fields,omitempty"`
 }
 
 // UnmarshalYAML implements the yaml.Unmarshaler interface.
@@ -906,7 +906,7 @@ type JiraConfig struct {
 	WontFixResolution string         `yaml:"wont_fix_resolution,omitempty" json:"wont_fix_resolution,omitempty"`
 	ReopenDuration    model.Duration `yaml:"reopen_duration,omitempty" json:"reopen_duration,omitempty"`
 
-	Fields map[string]any `yaml:"fields,omitempty" json:"custom_fields,omitempty"`
+	Fields map[string]string `yaml:"fields,omitempty" json:"fields,omitempty"`
 }
 
 func (c *JiraConfig) UnmarshalYAML(unmarshal func(interface{}) error) error {

docs/configuration.md

@@ -1071,16 +1071,28 @@ Jira issue field can have multiple types.
 Depends on the field type, the values must be provided differently.
 See https://developer.atlassian.com/server/jira/platform/jira-rest-api-examples/#setting-custom-field-data-for-other-field-types for further examples.
 
+All values must be declared as string. Quotes around the values are important.
+
 ```yaml
 fields:
     # Components
-    components: { name: "Monitoring" }
+    components: '{ name: "Monitoring" }'
     # Custom Field TextField
     customfield_10001: "Random text"
     # Custom Field SelectList
-    customfield_10002: {"value": "red"}
+    customfield_10002: '{"value": "red"}'
     # Custom Field MultiSelect
-    customfield_10003: [{"value": "red"}, {"value": "blue"}, {"value": "green"}]
+    customfield_10003: '[{"value": "red"}, {"value": "blue"}, {"value": "green"}]'
+```
+
+Alertmanager will always try to detect the correct type of the value.
+This can be problematic if a numeric value has to be sent as a string type.
+To explicitly declare a string, the value needs to be quoted again, for example:
+
+```yaml
+fields:
+    # Example: Numeric string values
+    customfield_10004: '"0"'
 ```
 
 ### `<opsgenie_config>`

go.mod

@@ -39,7 +39,6 @@ require (
 	github.com/shurcooL/httpfs v0.0.0-20190707220628-8d4bc4ba7749
 	github.com/shurcooL/vfsgen v0.0.0-20200824052919-0d455de96546
 	github.com/stretchr/testify v1.9.0
-	github.com/trivago/tgo v1.0.7
 	github.com/xlab/treeprint v1.2.0
 	go.uber.org/atomic v1.11.0
 	go.uber.org/automaxprocs v1.6.0

go.sum

@@ -508,8 +508,6 @@ github.com/stretchr/testify v1.8.0/go.mod h1:yNjHg4UonilssWZ8iaSj1OCr/vHnekPRkoO
 github.com/stretchr/testify v1.9.0 h1:HtqpIVDClZ4nwg75+f6Lvsy/wHu+3BoSGCbBAcpTsTg=
 github.com/stretchr/testify v1.9.0/go.mod h1:r2ic/lqez/lEtzL7wO/rwa5dbSLXVDPFyf8C91i36aY=
 github.com/subosito/gotenv v1.4.1/go.mod h1:ayKnFf/c6rvx/2iiLrJUk1e6plDbT3edrFNGqEflhK0=
-github.com/trivago/tgo v1.0.7 h1:uaWH/XIy9aWYWpjm2CU3RpcqZXmX2ysQ9/Go+d9gyrM=
-github.com/trivago/tgo v1.0.7/go.mod h1:w4dpD+3tzNIIiIfkWWa85w5/B77tlvdZckQ+6PkFnhc=
 github.com/tv42/httpunix v0.0.0-20150427012821-b75d8614f926/go.mod h1:9ESjWnEqriFuLhtthL60Sar/7RFoluCcXsuvEwTV5KM=
 github.com/xhit/go-str2duration/v2 v2.1.0 h1:lxklc02Drh6ynqX+DdPyp5pCKLUQpRT8bp8Ydu2Bstc=
 github.com/xhit/go-str2duration/v2 v2.1.0/go.mod h1:ohY8p+0f07DiV6Em5LKB0s2YpLtXVyJfNt1+BlmyAsU=

notify/jira/jira.go

@@ -26,14 +26,12 @@ import (
 
 	"github.com/go-kit/log"
 	"github.com/go-kit/log/level"
-	commoncfg "github.com/prometheus/common/config"
-	"github.com/prometheus/common/model"
-	"github.com/trivago/tgo/tcontainer"
-
 	"github.com/prometheus/alertmanager/config"
 	"github.com/prometheus/alertmanager/notify"
 	"github.com/prometheus/alertmanager/template"
 	"github.com/prometheus/alertmanager/types"
+	commoncfg "github.com/prometheus/common/config"
+	"github.com/prometheus/common/model"
 )
 
 const (
@@ -120,17 +118,25 @@ func (n *Notifier) Notify(ctx context.Context, as ...*types.Alert) (bool, error)
 	return n.transitionIssue(ctx, logger, existingIssue, alerts.HasFiring())
 }
 
-func (n *Notifier) prepareIssueRequestBody(ctx context.Context, logger log.Logger, groupID string, tmplTextFunc templateFunc) (issue, error) {
+func (n *Notifier) prepareIssueRequestBody(_ context.Context, logger log.Logger, groupID string, tmplTextFunc templateFunc) (issue, error) {
 	summary, err := tmplTextFunc(n.conf.Summary)
 	if err != nil {
 		return issue{}, fmt.Errorf("summary template: %w", err)
 	}
 
-	// Recursively convert any maps to map[string]interface{}, filtering out all non-string keys, so the json encoder
-	// doesn't blow up when marshaling JIRA requests.
-	fieldsWithStringKeys, err := tcontainer.ConvertToMarshalMap(n.conf.Fields, func(v string) string { return v })
-	if err != nil {
-		return issue{}, fmt.Errorf("convertToMarshalMap: %w", err)
+	fields := make(map[string]any)
+	for name, field := range n.conf.Fields {
+		templatedFieldValue, err := tmplTextFunc(field)
+		if err != nil {
+			return issue{}, fmt.Errorf("field %q template: %w", name, err)
+		}
+
+		parsedValue, err := n.unmarshalField(templatedFieldValue)
+		if err != nil {
+			return issue{}, fmt.Errorf("field %q conversion: %w", name, err)
+		}
+
+		fields[name] = parsedValue
 	}
 
 	summary, truncated := notify.TruncateInRunes(summary, maxSummaryLenRunes)
@@ -143,7 +149,7 @@ func (n *Notifier) prepareIssueRequestBody(ctx context.Context, logger log.Logge
 		Issuetype: &idNameValue{Name: n.conf.IssueType},
 		Summary:   summary,
 		Labels:    make([]string, 0, len(n.conf.Labels)+1),
-		Fields:    fieldsWithStringKeys,
+		Fields:    fields,
 	}}
 
 	issueDescriptionString, err := tmplTextFunc(n.conf.Description)
@@ -172,6 +178,7 @@ func (n *Notifier) prepareIssueRequestBody(ctx context.Context, logger log.Logge
 		}
 		requestBody.Fields.Labels = append(requestBody.Fields.Labels, label)
 	}
+
 	requestBody.Fields.Labels = append(requestBody.Fields.Labels, fmt.Sprintf("ALERT{%s}", groupID))
 	sort.Strings(requestBody.Fields.Labels)
 
@@ -187,6 +194,74 @@ func (n *Notifier) prepareIssueRequestBody(ctx context.Context, logger log.Logge
 	return requestBody, nil
 }
 
+func (n *Notifier) unmarshalField(fieldValue any) (any, error) {
+	// Handle type based on input directly without casting to string
+	switch fieldValueTyped := fieldValue.(type) {
+	case string:
+		if len(fieldValueTyped) == 0 {
+			return fieldValueTyped, nil
+		}
+
+		// Try to parse as JSON. This includes the handling of strings, numbers, arrays, and maps.
+		var parsedJSON any
+		if err := json.Unmarshal([]byte(fieldValueTyped), &parsedJSON); err == nil {
+			// if the JSON is a string, return it as a string.
+			// Otherwise, numeric values inside strings are converted to float64.
+			if parsedString, ok := parsedJSON.(string); ok {
+				return parsedString, nil
+			}
+
+			return n.unmarshalField(parsedJSON)
+		}
+
+		// If no type conversion was possible, keep it as a string
+		return fieldValueTyped, nil
+	case []any:
+		// Handle arrays by recursively parsing each element
+		fieldValues := make([]any, len(fieldValueTyped))
+		for i, elem := range fieldValueTyped {
+			// if the JSON is a string, return it as a string.
+			// Otherwise, numeric values inside strings are converted to float64.
+			if v, ok := elem.(string); ok {
+				fieldValues[i] = v
+				continue
+			}
+
+			parsedElem, err := n.unmarshalField(elem)
+			if err != nil {
+				return nil, err
+			}
+
+			fieldValues[i] = parsedElem
+		}
+
+		return fieldValues, nil
+	case map[string]any:
+		// Handle maps by recursively parsing each value
+		for key, val := range fieldValueTyped {
+			// if the JSON is a string, return it as a string.
+			// Otherwise, numeric values inside strings are converted to float64.
+			if stringVal, ok := val.(string); ok {
+				fieldValueTyped[key] = stringVal
+
+				continue
+			}
+
+			parsedVal, err := n.unmarshalField(val)
+			if err != nil {
+				return nil, err
+			}
+
+			fieldValueTyped[key] = parsedVal
+		}
+
+		return fieldValueTyped, nil
+	default:
+		// Return the value as-is if no specific handling is required
+		return fieldValueTyped, nil
+	}
+}
+
 func (n *Notifier) searchExistingIssue(ctx context.Context, logger log.Logger, groupID string, firing bool) (*issue, bool, error) {
 	jql := strings.Builder{}
 

notify/jira/jira_test.go

@@ -218,16 +218,19 @@ func TestJiraNotify(t *testing.T) {
 				Project:     "OPS",
 				Priority:    `{{ template "jira.default.priority" . }}`,
 				Labels:      []string{"alertmanager", "{{ .GroupLabels.alertname }}"},
-				Fields: map[string]any{
-					"components":        map[any]any{"name": "Monitoring"},
-					"customfield_10001": "value",
-					"customfield_10002": 0,
-					"customfield_10003": []any{0},
-					"customfield_10004": map[any]any{"value": "red"},
-					"customfield_10005": map[any]any{"value": 0},
-					"customfield_10006": []map[any]any{{"value": "red"}, {"value": "blue"}, {"value": "green"}},
-					"customfield_10007": []map[any]any{{"value": "red"}, {"value": "blue"}, {"value": 0}},
-					"customfield_10008": []map[any]any{{"value": 0}, {"value": 1}, {"value": 2}},
+				Fields: map[string]string{
+					"components":        `{"name": "Monitoring"}`,
+					"customfield_10001": `value`,
+					"customfield_10002": `0`,
+					"customfield_10003": `"0"`,
+					"customfield_10004": `[0]`,
+					"customfield_10005": `["0"]`,
+					"customfield_10006": `{"value": "red"}`,
+					"customfield_10007": `{"value": 0}`,
+					"customfield_10008": `[{"value": "red"}, {"value": "blue"}, {"value": "green"}]`,
+					"customfield_10009": `[{"value": "red"}, {"value": "blue"}, {"value": 0}]`,
+					"customfield_10010": `[{"value": 0}, {"value": 1}, {"value": 2}]`,
+					"customfield_10011": `[{"value": {{ .Alerts.Firing | len }} }]`,
 				},
 				ReopenDuration:    model.Duration(1 * time.Hour),
 				ReopenTransition:  "REOPEN",
@@ -261,12 +264,15 @@ func TestJiraNotify(t *testing.T) {
 			customFieldAssetFn: func(t *testing.T, issue map[string]any) {
 				require.Equal(t, "value", issue["customfield_10001"])
 				require.Equal(t, float64(0), issue["customfield_10002"])
-				require.Equal(t, []any{float64(0)}, issue["customfield_10003"])
-				require.Equal(t, map[string]any{"value": "red"}, issue["customfield_10004"])
-				require.Equal(t, map[string]any{"value": float64(0)}, issue["customfield_10005"])
-				require.Equal(t, []any{map[string]any{"value": "red"}, map[string]any{"value": "blue"}, map[string]any{"value": "green"}}, issue["customfield_10006"])
-				require.Equal(t, []any{map[string]any{"value": "red"}, map[string]any{"value": "blue"}, map[string]any{"value": float64(0)}}, issue["customfield_10007"])
-				require.Equal(t, []any{map[string]any{"value": float64(0)}, map[string]any{"value": float64(1)}, map[string]any{"value": float64(2)}}, issue["customfield_10008"])
+				require.Equal(t, "0", issue["customfield_10003"])
+				require.Equal(t, []any{float64(0)}, issue["customfield_10004"])
+				require.Equal(t, []any{"0"}, issue["customfield_10005"])
+				require.Equal(t, map[string]any{"value": "red"}, issue["customfield_10006"])
+				require.Equal(t, map[string]any{"value": float64(0)}, issue["customfield_10007"])
+				require.Equal(t, []any{map[string]any{"value": "red"}, map[string]any{"value": "blue"}, map[string]any{"value": "green"}}, issue["customfield_10008"])
+				require.Equal(t, []any{map[string]any{"value": "red"}, map[string]any{"value": "blue"}, map[string]any{"value": float64(0)}}, issue["customfield_10009"])
+				require.Equal(t, []any{map[string]any{"value": float64(0)}, map[string]any{"value": float64(1)}, map[string]any{"value": float64(2)}}, issue["customfield_10010"])
+				require.Equal(t, []any{map[string]any{"value": float64(1)}}, issue["customfield_10011"])
 			},
 			errMsg: "",
 		},
@@ -563,9 +569,6 @@ func TestJiraNotify(t *testing.T) {
 					}
 
 					w.WriteHeader(http.StatusCreated)
-
-					w.WriteHeader(http.StatusCreated)
-
 				default:
 					t.Fatalf("unexpected path %s", r.URL.Path)
 				}