Neo4j Knowledge Base

This repository is a knowledge base for Neo4j.

It contains public articles that cover questions, problems, and issues with Neo4j.

All articles will be published for everyone to see under https://neo4j.com/developer/kb/. The articles will also be available on the Zendesk knowledge base: https://support.neo4j.com/hc/en-us/sections/200574983-Knowledge-Base.

Intent / Workflow

If you answer questions on Neo4j in support, on Stack Overflow, Google Group, Slack or Twitter, please make sure to rather link to an up-to-date article originated in the Knowledge Base than writing an answer from scratch.

This will also prevent out of date content accumulate in other places where it might get a high Google Rank without us having any means to update or clarify it.

If there is no up-to-date article for a topic of general interest, please create one. If there is an article, but it is outdated, please update the article, and the neo4j-versions attribute.

The goal is to start this as a GitHub repository but going forward to render it as part of the documentation / developer pages.

Also, all code that will be included should be tested by a build process / being pulled out of test cases.

Structure

Each article is written in AsciiDoc.

You can start by copying the template article.

Feel free to add / edit articles directly on GitHub, but make sure to send a Pull Request so the updates are reviewed before being made public.

You can use prose, headlines, sections, images, source-code blocks, links to GH repositories and other resources.

ℹ️	But please keep it reasonably short and to the point.

It contains some additional fields:

• :author: (optionally :twitter:)

• :neo4j-versions:, e.g. 3.5, 4.0

• :category:, e.g. drivers

• :tags:, e.g. cypher,tuning

• :environment: e.g. windows

Slugs & File Names

All articles need to have a slug attribute so that we can tie them to the appropriate article on Zendesk. The slug attribute must only contains lowercase alphanumeric characters and hyphens to make it a good URL. No spaces, no uppercase, no leading, trailing or double hyphens.

The article file name must be the same as the slug attribute. It must only contains lowercase alphanumeric characters and hyphens, e.g. how-to-run-consistency-check.adoc.

❗

If a slug is changed, a new article will be published and any former links to the article will be broken. If you need to update the slug of an article but you want to update the existing article, the you will need to set the attribute :zendesk-id: on the article. For instance, in the article above, we will update the Zendesk article using the id 206226107: = Cross Product Cypher queries will not perform well :slug: cross-product-cypher-queries-will-not-perform-well :zendesk-id: 206226107 We can now safely update the slug, it won’t publish a new article on Zendesk and the URL will be preserved.

For Zendesk it means that the article will be deleted and the article id won’t be recoverable, leaving links permanently broken.

⚠️	When a slug is invalid, no document will be deployed until the slug is fixed.

You can find out if a slug failed on the GitHub Actions build. We recommend that you subscribe to notifications for the builds so that you can receive an email whenever a build fails and whenever it starts again.

Versions

• 3.4, 3.5, 4.0, 4.1

Optionally add minor versions / milestones as additional versions separated with comma / in the prose if relevant.

Tag Taxonomy

See ./kb-categories.txt

Code Snippets

If you use code-snippets, please make sure to mark them with the correct source, e.g. [source,cypher], [source,java].

For Cypher, you can also provide a setup section or file as part of the repository.

Feel also free to use graph-gist syntax here, e.g. //setup, //graph, //graph_result, //table, so that we can chose to render the files as graphgists.

For code snippets you can include tagged sections from either a runnable project in a sub-directory in any programming-language or another github-repository.

ℹ️	Make sure to update those code examples alongside with the article.

Code Snippets Example

[source,java]
----
include::sources/java/src/test/java/example/CreateData.java[tags=create_data]
----

package example;

import org.neo4j.*;

public class CreateDataTest {
  @Test public void createData() {
    //tag::create_data[]
    try (Transaction tx = db.beginTx()) {
      Node n = tx.createNode(Labels.Person);
      n.setProperty("name","Emil");
      Node m = tx.createNode(Labels.Person);
      m.setProperty("name","Peter");
      n.createRelationshipTo(m,Types.KNOWS);
      // calling success is important to mark the transaction successful
      tx.commit();
    }
    //end::create_data[]
  }
}

Will result in:

try (Transaction tx = db.beginTx()) {
   Node n = tx.createNode(Labels.Person);
   n.setProperty("name","Emil");
   Node m = tx.createNode(Labels.Person);
   m.setProperty("name","Peter");
   n.createRelationshipTo(m,Types.KNOWS);
   // calling success is important to mark the transaction successful
   tx.commit();
}

Linter task

To ensure that all articles are following the guidelines, we enforce a set of rules using a linter.

The linter task will be executed as part of the GitHub Actions build.

You can also run the linter task locally using npm. As a prerequisite, you will need to download and install Node. Once Node is installed, open a terminal and execute the following command at the root of this project to install the dependencies:

$ npm i

Then, execute the lint task:

$ npm run lint

If something is incorrect, you will get an error in the console, for instance:

> @neo4j/knowledge-base@1.0.0 lint /home/guillaume/workspace/neo4j/knowledge-base-public
> node tasks/lint.js

ERROR: The slug attribute 'this_slug_is_invalid' is invalid in 'invalid.adoc', it must only contains lowercase alphanumeric characters and hyphens.
npm ERR! code ELIFECYCLE
npm ERR! errno 1
npm ERR! @neo4j/knowledge-base@1.0.0 lint: `node tasks/lint.js`
npm ERR! Exit status 1
npm ERR!
npm ERR! Failed at the @neo4j/knowledge-base@1.0.0 lint script.
npm ERR! This is probably not a problem with npm. There is likely additional logging output above.

npm ERR! A complete log of this run can be found in:
npm ERR!     /home/guillaume/.npm/_logs/2020-10-23T07_03_13_504Z-debug.log

Annotations

On GitHub Actions build, the code will be annotated if there are any issues. Here’s an example:

Annotations are created by the annotations-action from the annotations.json file. The annotations.json file is generated by the npm run lint task and contains a JSON array.

Annotations are contextual, and they will be visible on your pull request in the "Files changed":

Gradle Tasks

Show taxonomies

Show all the taxonomies defined on all the articles:

$ ./gradlew showTaxonomies

ℹ️	This task can be useful to review all the taxonomies.

Convert articles to HTML

Before publishing you can convert the articles to HTML:

$ ./gradlew convertZenDeskHtml

The HTML pages will be generated in build/zendesk/html.

Publish to Zendesk

Articles can be published on the Enterprise Customer Support (support.neo4j.com) and/or on the Aura Customer Support. By default, all articles are published on the Enterprise Customer Support. If you don’t want to publish on the Enterprise Customer Support for a specific article, you can add the following attribute in the article header:

:enterprise!:

If you want to publish on the Aura Customer Support, then you need to add the following attribute in the article header:

:aura:

The aura attribute can take a comma-separated list of values. Currently, the following list of values is supported (with their corresponding section id):

Value	Id
help-center/knowledge-base	360005376634
home-page/getting-started	360005850813

Here’s an example where the article will be published on both the "Help Center > Knowledge Base" section and on the "Home Page > Getting Started" section:

:aura: help-center/knowledge-base,home-page/getting-started

Properties

You can define the properties using -P in the Gradle command line.

zendesk-email

Email of an Agent account on Zendesk

zendesk-apitoken

API token generated from the Admin page on Zendesk

Examples

Publish

$ ./gradlew zenDeskUpload -Pzendesk-email="user@neo4j.com" -Pzendesk-apitoken="apitoken"

Antora

Live Preview

You can preview the Knowledge Base site locally using npm. As a prerequisite, you will need to download and install Node. Once Node is installed, open a terminal and execute the following command at the root of this project to install the dependencies:

$ npm i

Then, execute the watch task:

$ npm run watch

This will build a set of HTML files in public and then serve them through a local HTTP server at http://localhost:3000. The watch script will also listen for changes and automatically rebuild the files and refresh the page.

Publishing

Pushing to the master branch of this repo will trigger a rebuild of the HTML and CSS files in the neo4j-documentation/docs-refresh repo using a Github Action. The HTML and CSS files will then be synchronized to S3 and live at: https://neo4j.com/developer/kb.