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Tutorial: How to fix technical bot problems

Felix・onlix edited this page Nov 5, 2021 · 3 revisions

Error-FAQ

📌 Check if the bot is online first!

If the bot is offline, the commands obviously won't work. In case it is, contact us on our Discord: https://jh220.de/dc

I can't invite the bot to my server!

Here's a tutorial: https://github.com/JH220/discord-clearchatbot/wiki/Tutorial:-How-to-use-slash-commands#1-inviting-the-bot

Make sure:

  • You are logged in with the correct account
  • You confirmed that you are not a robot by doing the CAPTCHA
  • You have administrator permissions in the server you are trying to invite the bot to
  • You chose the correct server

Keep in mind to click Continue and Authorize. A check mark will appear, as soon as the bot got invited.

I invited the bot, but it doesn't appear in the member list!

If you followed the steps above, and you still can't find the bot in your member list, check the following:

  • The bot has the permission to view the current channel
  • The bot can view channels at all

Go to Server Settings -> Members -> search the bot -> and give it a role with view channels and manage messages permissions.

"This interaction failed"

Interaction failed.

There are a lot of reasons this error message may appear..

You may also want to retry, which works the best in most circumstances:

Retry

If you're unsure, feel free to contact us! http://jh220.de/cc/help

The slash commands don't appear!

Reported cases

What to do

  • Re-invite the bot. You don't need to kick the bot though.
  • Make sure you have sufficient permissions to use slash commands in the channel.
  • Make sure the invite URL/link you used has a &scope=applications.commands at the end.

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