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itsm_change_update_orig.yml
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itsm_change_update_orig.yml
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---
- name: Create ServiceNow incident ticket
hosts: localhost
gather_facts: false
tasks:
- name: Mark change request as authorize
servicenow.itsm.change_request:
instance:
host: "{{ SN_HOST }}"
username: "{{ SN_USERNAME }}"
password: "{{ SN_PASSWORD }}"
number: "{{ change_number }}"
state: authorize
on_hold: false
assignment_group: 'Change Management'
other:
planned_start: "{{ lookup('pipe','date +%Y%m%d%H%M%S')}}"
answer: true
register: change
- name: Mark change request as scheduled
servicenow.itsm.change_request:
instance:
host: "{{ SN_HOST }}"
username: "{{ SN_USERNAME }}"
password: "{{ SN_PASSWORD }}"
number: "{{ change_number }}"
state: scheduled
assignment_group: 'Change Management'
on_hold: false
register: change
- name: Mark change request as implement
servicenow.itsm.change_request:
instance:
host: "{{ SN_HOST }}"
username: "{{ SN_USERNAME }}"
password: "{{ SN_PASSWORD }}"
number: "{{ change_number }}"
state: implement
#assignment_group: 'Change Management'
register: change
- name: Mark change request as review
servicenow.itsm.change_request:
instance:
host: "{{ SN_HOST }}"
username: "{{ SN_USERNAME }}"
password: "{{ SN_PASSWORD }}"
number: "{{ change_number }}"
state: review
assignment_group: 'Change Management'
register: change
#- name: Set fact for change number
# ansible.builtin.set_fact:
# change_number: "{{ change_out.record.number }}"