itsm_change_create_cisco.yml

---

- name: Create ServiceNow incident ticket
  hosts: localhost
  gather_facts: false

  tasks:
    - name: Create incident
      servicenow.itsm.change_request:
        instance:
          host: "{{ SN_HOST }}"
          username: "{{ SN_USERNAME }}"
          password: "{{ SN_PASSWORD }}"
        state: new
        type: emergency
        requested_by: splunk_ansible_workflow
        short_description: "Cisco Certificate Request"
        description: "Cisco Host Requires Certificate"
        priority: high
        impact: low
        risk: low
        category: network
        other:
          planned_start: "{{ lookup('pipe','date +%Y%m%d%H%M%S')}}"
          answer: true
      register: change_out
     
    - name: Set fact for change number
      ansible.builtin.set_fact:
        #change_number: 'CHG0030022'
        change_number: "{{ change_out.record.number }}"

    - name: Debug change number
      debug:
        msg: "{{ change_number }}"

    - name: Set change Number
      ansible.builtin.set_stats:
        data:
          change_number: "{{ change_number }}"