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<!DOCTYPE html>
<html lang="en">
<head>
<meta charset="utf-8">
<meta http-equiv="X-UA-Compatible" content="IE=edge">
<meta name="viewport" content="width=device-width, initial-scale=1">
<title>Hesburgh Libraries · Library Guides Handbook</title>
<!-- Bootstrap -->
<link rel="stylesheet" href="https://maxcdn.bootstrapcdn.com/bootstrap/3.3.7/css/bootstrap.min.css">
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<script type="text/javascript" src="js/prettify.js"></script>
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<style>
.red {
color: red;
}
.standard-size {
font-size: 15px;
font-family: Menlo,Monaco,Consolas,"Courier New",monospace;
}
</style>
</head>
<body data-spy="scroll" data-target="#myScrollspy" data-offset="20">
<!-- header ----------------------------->
<div class="brand-bar container-fluid">
<div class="container-fluid">
<div class="row">
<div class="hidden-xs col-sm-6 col-md-6 col-lg-6">
<a href="http://www.nd.edu">University <i>of</i> Notre Dame</a>
</div>
<div class="text-center col-xs-12 hidden-sm hidden-md hidden-lg hidden-xl">
<a href="http://www.nd.edu">University <i>of</i> Notre Dame</a>
</div>
<div class="hidden-xs col-sm-6 col-md-6 col-lg-6 text-right">
<a href="https://provost.nd.edu/">Office <i>of the</i> Provost</a>
</div>
<div class="text-center col-xs-12 hidden-sm hidden-md hidden-lg hidden-xl text-center">
<a class="brand-bar-bottom-padded" href="https://provost.nd.edu/">Office <i>of the</i> Provost</a>
</div>
</div>
</div>
</div>
<div class="container-fluid">
<div class="row" id="nd-libguides-header-pattern">
<div class="hidden-xs col-sm-6 col-md-6 col-lg-6">
<h1 id="hesburgh-libraries"><a href="http://library.nd.edu" target="_blank">HESBURGH <span style="color:#F8E999;">LIBRARIES</span></a></h1>
</div>
<div class="hidden-xs col-sm-6 col-md-6 col-lg-6">
<h1 style="opacity:.6;text-align:right;">Guides Handbook</h1>
</div>
<div class="col-xs-12 text-center hidden-sm hidden-md hidden-lg">
<h1><a href="http://library.nd.edu" target="_blank">HESBURGH <span style="color:#F8E999;margin-bottom:10px;">LIBRARIES</span></a></h1>
</div>
<div class="col-xs-12 text-center hidden-sm hidden-md hidden-lg">
<h1 style="opacity:.6;text-align:center;">Guides Handbook</h1>
</div>
</div>
</div>
<!-- header closes ----------------------------->
<!-- Main Content ----------------------------->
<div class="container" id="main-container">
<div class="row">
<div class="col-xs-12 col-sm-12 col-md-12 text-right">
<a class="btn btn-default help-button" href="https://nd.libapps.com/libapps/login.php" role="button" target="_blank"><i class="fa fa-lock fa-spacer-right" aria-hidden="true"></i> LibGuides Login</a>
<a class="btn btn-default help-button" href="http://libguides.library.nd.edu/reusable-assets" role="button" target="_blank"><i class="fa fa-list-alt fa-spacer-right" aria-hidden="true"></i>Reusable Assets</a>
</div>
</div>
<div class="page-header">
<div w3-include-html="navmenu.html"></div>
</div>
<!-- page header closes -->
<div id="masthead">
<div class="container">
<div class="row">
<div class="col-md-12">
<h1>Frequently Asked Questions</h1>
<p class="lead">Here we answer the most frequently asked questions. For more information, see our <a href="https://docs.google.com/document/d/1bRcv3dJNvjeT0Y2AHCeEfMHR1bUwEiEvuOzqURcwCio/edit?usp=sharing" target="_blank">Official Guidelines</a>.</p>
</div>
</div>
</div>
<!--/container-->
</div>
<!--/masthead-->
<div class="container">
<div class="row">
<!--left column-->
<!--right column-->
<div class="col-md-12" id="rightCol">
<h2 id="sec0" class="hidden">Frequently Asked Questions</h2>
<hr>
<h3 class="sub-header">Style</h3>
<div class="panel-group" id="accordion">
<div class="panel panel-default">
<div class="panel-heading">
<h5 class="panel-title">
<a data-toggle="collapse" data-parent="#accordion" href="#collapse1">
<i class="fa fa-question-circle fa-spacer-right" aria-hidden="true"></i> Why is the text I paste into my guide formatted strangely?</a>
</h5>
</div>
<div id="collapse1" class="panel-collapse collapse">
<div class="panel-body">
<p>This is likely because you pasted text in a way that preserved the formatting from the original source. To avoid this, never paste text directly into a Rich Text content item. Instead, use the <a href="content-rich-text.html#sec0">Paste From Word button</a>.</p>
<well>
<p><strong>Original Text From a Website</strong><br/>
Notice that the text is grey and the link is orange. We don't want to copy those styles over.</p>
<div class="well" contenteditable="true">
<p><span style="color: rgb(119, 119, 119); font-family: "Open Sans", Arial, sans-serif; font-size: 16px;">I'm George Costanza, an economist and data analyst working as the Analytics Manager for </span><a href="http://library.nd.edu/" style="color: rgb(254, 156, 28); cursor: pointer; font-family: "Open Sans", Arial, sans-serif; font-size: 16px; outline: none !important;" target="_blank">the Marketing Consortium</a><span style="color: rgb(119, 119, 119); font-family: "Open Sans", Arial, sans-serif; font-size: 16px;"> at Vandelay Industries. </span></p>
</div>
<p><strong><i class="fa fa-thumbs-down fa-spacer-right red" aria-hidden="true"></i>When Pasted Directly</strong><br>This will paste all formatting and links. The extraneous styles are shown in red.</p>
<div class="well standard-size">
<!-- <pre class='prettyprint'> -->
<p><span class="red"><span style="color: rgb(119, 119, 119); font-family: "Open Sans", Arial, sans-serif; font-size: 16px;"></span>I'm George Costanza, an economist and data analyst working as the Analytics Manager for <span class="red"></span></span><a href="http://library.nd.edu/" <span class="red">style="background: 0px 0px rgb(255, 255, 255); color: rgb(254, 156, 28); cursor: pointer; font-family: "Open Sans", Arial, sans-serif; font-size: 16px; outline: none !important;"</span> target="_blank">the Marketing Consortium</a><span class="red"><span style="color: rgb(119, 119, 119); font-family: "Open Sans", Arial, sans-serif; font-size: 16px;"></span>at Vandelay Industries.<span class="red"></span></span></p>
<!-- </pre> -->
</div>
<p><strong><i class="fa fa-thumbs-up fa-spacer-right green" aria-hidden="true"></i>When Pasted Using the Paste-from-Word/Web Option</strong><br>This will preserve all links but remove previous formatting.</p>
<div class="well" contenteditable="true">
<pre class='prettyprint'>
<p>I'm George Costanza, an economist and data analyst working as the Analytics Manager for <a href="http://library.nd.edu/" target="_blank">the Marketing Consortium</a> at Vandelay Industries.</p>
</pre>
</div>
</div>
</div>
</div>
<div class="panel panel-default">
<div class="panel-heading">
<h5 class="panel-title">
<a data-toggle="collapse" data-parent="#accordion" href="#collapse1-1">
<i class="fa fa-question-circle fa-spacer-right" aria-hidden="true"></i> What types of Search widgets may I add to my Guide?</a>
</h5>
</div>
<div id="collapse1-1" class="panel-collapse collapse">
<div class="panel-body">
<p>As a policy, we do not allow the embedding of code for ND Catalog or other Hesburgh Library searches into Guides. Instead, please direct users to the <a href="https://library.nd.edu/" target="_blank">Library's homepage</a> through a simple link. This will help us maintain modularity in our Guides, eliminating the proliferation of redundant, less secure code.</p>
<p>We do allow for the addition of API-generated search widgets such as the <a href="https://search.proquest.com/widget/create?accountid=12874" target="_blank">Proquest Historical Newspapers search box</a>, or any search
designed to run contextually-specific, target searches. LibGuides also provides readymade Google <a href="content-search.html">Search widgets</a> for books, patents, images and the Web.</p>
<p>You may see all current mappable search boxes in, or <a href="https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=lmt-list@nd.edu&su=Mapped Box request" target="_blank">suggesting a mapped search box</a> for, our <a href="http://libguides.library.nd.edu/reusable-assets" target="_blank">Resuable Assets Guide</a>.</p>
</div>
</div>
</div>
<div class="panel panel-default">
<div class="panel-heading">
<h5 class="panel-title">
<a data-toggle="collapse" data-parent="#accordion" href="#collapse1a">
<i class="fa fa-question-circle fa-spacer-right" aria-hidden="true"></i>How can I force my links to open in the same window?</a>
</h5>
</div>
<div id="collapse1a" class="panel-collapse collapse">
<div class="panel-body">
<div class="row">
<div class="col-sm-4">
<p>Because users typically keep their guides open as they explore resources and/or follow instructions, guide links have been set to open in a new window (or tab) by default. You may wish to override this in certain cases,
such as:</p>
<ul>
<li>Linking to pages from the same guide</li>
<li>Linking to a different guide, or any page which obviates the usefulness of the current guide</li>
</ul>
<p>To force a new page to load in the current window:</p>
<table class='table table-condensed table-responsive numbered-steps'>
<thead></thead>
<tbody>
<tr>
<td style='width:45px'>1</td>
<td>Double-click on the link.</td>
</tr>
<tr>
<td>2</td>
<td>Select the <code>Target</code> tab in the pop-up window.</td>
</tr>
<tr>
<td>3</td>
<td>Select <code>Same Window (_self)</code> from the <strong>Target</strong> dropdown.</td>
</tr>
<tr>
<td>4</td>
<td>Click <code>OK</code></td>
</tr>
</tbody>
</table>
</div>
<div class="col-sm-8">
<img class="pull-right pulled-right img-responsive" src="img/target-self.png" alt="image of the LibGuides link window showing the target attribute set to '_self'">
</div>
</div>
</div>
</div>
</div>
<div class="panel panel-default">
<div class="panel-heading">
<h5 class="panel-title">
<a data-toggle="collapse" data-parent="#accordion" href="#collapse2">
<i class="fa fa-question-circle fa-spacer-right" aria-hidden="true"></i> Which headers may I use in my guides?</a>
</h5>
</div>
<div id="collapse2" class="panel-collapse collapse">
<div class="panel-body">
<img class="pull-right pulled-right img-responsive" src="img/missing-headers.png" alt="image of the LibGuides formatting menu with no H1 or H2 elements available" width="300">
<p>For accessibility reasons, Springshare has removed the h1 and h2 headers from the dropdown menu in the WYSIWYG editor in the rich text boxes (see image at right). We have sized the remaining headers (h4...h6) for your use in
rich text boxes.
</p>
<p>While it <em>is</em> technically possible to code H1 and H2 headers directly in the source window, this violates the Guides Handbook and should be avoided.</p>
<p><strong>We recommend the h4 heading text</strong> for creating strong content divisions in Rich Text/HTML boxes.</p>
<p>
<a href="feature-text.html"> <i class="fa fa-info-circle" aria-hidden="true"></i> More about headers</a>
</p>
</div>
</div>
</div>
<div class="panel panel-default collapse">
<div class="panel-heading">
<h5 class="panel-title">
<a data-toggle="collapse" data-parent="#accordion" href="#collapse3">
<i class="fa fa-question-circle fa-spacer-right" aria-hidden="true"></i> Shall </a>
</h5>
</div>
<div id="collapse3" class="panel-collapse collapse">
<div class="panel-body">Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.
</div>
</div>
</div>
<div class="panel panel-default hidden">
<div class="panel-heading">
<h5 class="panel-title">
<a data-toggle="collapse" data-parent="#accordion" href="#collapse4">
<i class="fa fa-question-circle fa-spacer-right" aria-hidden="true"></i> Question 3</a>
</h5>
</div>
<div id="collapse4" class="panel-collapse collapse">
<div class="panel-body">Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.
</div>
</div>
</div>
</div>
<!-- panel group closes -->
<h3 class="sub-header">Policy</h3>
<div class="panel-group" id="accordion2">
<div class="panel panel-default">
<div class="panel-heading">
<h5 class="panel-title">
<a data-toggle="collapse" data-parent="#accordion2" href="#collapse5">
<i class="fa fa-question-circle fa-spacer-right" aria-hidden="true"></i>Are instructors eligible for LibGuides accounts?</a>
</h5>
</div>
<div id="collapse5" class="panel-collapse collapse">
<div class="panel-body">
<p>We do not issue LibGuides accounts to instructors because we want instructors to work closely with the Librarians who build their course guides. Unlike instructors, librarians are experts in:</p>
<ul>
<li>Curating the libraries' various resources</li>
<li>Deploying those resources on the LibGuides platform</li>
<li>Contextualizing those resources using best practices of <a href="help-ux-myths.html">UX design</a> and <a href="help-web-writing.html">writing for the web</a>.</li>
</ul>
<p>Ultimately, librarians are best suited to guide instructors to the best organization and presentation of library resources for an instructor's course.</p>
</div>
</div>
</div>
</div>
</div>
</div>
<!-- panel group closes -->
<h3 class="sub-header">Technical</h3>
<div class="panel-group" id="accordion3">
<div class="panel panel-default">
<div class="panel-heading">
<h5 class="panel-title">
<a data-toggle="collapse" data-parent="#accordion3" href="#collapse6">
<i class="fa fa-question-circle fa-spacer-right" aria-hidden="true"></i> Why can't I drag-and-drop boxes to reposition them?</a>
</h5>
</div>
<div id="collapse6" class="panel-collapse collapse">
<div class="panel-body">
<p>When using the Chrome browser on the Windows operating system, the drag-and-drop functionality for rearranging content items may not work properly. Springshare has acknowledged that this is a known issue—a bug for which there
is no clear timetable for a fix.</p>
<p>We suggest that PC users edit their guides using the Firefox or Safari browser if experiencing this issue.</p>
</div>
</div>
</div>
<div class="panel panel-default hidden">
<div class="panel-heading">
<h5 class="panel-title">
<a data-toggle="collapse" data-parent="#accordion3" href="#collapse7">
<i class="fa fa-question-circle fa-spacer-right" aria-hidden="true"></i> Question 1</a>
</h5>
</div>
<div id="collapse7" class="panel-collapse collapse">
<div class="panel-body">Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.
</div>
</div>
</div>
<div class="panel panel-default">
<div class="panel-heading">
<h5 class="panel-title">
<a data-toggle="collapse" data-parent="#accordion3" href="#collapse7b">
<i class="fa fa-question-circle fa-spacer-right" aria-hidden="true"></i> I can't seem to copy code when tapping the <small><span style="background:#337ab7;padding:4px;color:#FFFFFF;border-radius:3px;"><i class="fa fa-clipboard" aria-hidden="true"></i></span></small> icon on Apple iOS devices.</a>
</h5>
</div>
<div id="collapse7b" class="panel-collapse collapse">
<div class="panel-body">Because of the difference in copy-and-paste functionality on Apple devices, you must <kbd>double-tap</kbd> the <span style="background:#337ab7;padding:4px;color:#FFFFFF;border-radius:3px;"><i class="fa fa-clipboard" aria-hidden="true"></i></span> icon to copy from the associated code well.
</div>
</div>
</div>
<div class="panel panel-default hidden">
<div class="panel-heading">
<h5 class="panel-title">
<a data-toggle="collapse" data-parent="#accordion3" href="#collapse8">
<i class="fa fa-question-circle fa-spacer-right" aria-hidden="true"></i> Question 2</a>
</h5>
</div>
<div id="collapse8" class="panel-collapse collapse">
<div class="panel-body">Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.
</div>
</div>
</div>
<div class="panel panel-default hidden">
<div class="panel-heading">
<h5 class="panel-title">
<a data-toggle="collapse" data-parent="#accordion3" href="#collapse9">
<i class="fa fa-question-circle fa-spacer-right" aria-hidden="true"></i> Question 3</a>
</h5>
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