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Define typical merchant's user-flow when troubleshooting an invoice #13

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pavlenex opened this issue Oct 29, 2020 · 0 comments
Open
5 tasks

Define typical merchant's user-flow when troubleshooting an invoice #13

pavlenex opened this issue Oct 29, 2020 · 0 comments
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@pavlenex
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pavlenex commented Oct 29, 2020 •
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Design sprint helped us define some problems that we'd like to address.
The core of it seems to be troubleshooting process in case of a customer support ticker.

  • Create TroubleshootingInvoice.md
  • Define typical user-flow
  • Define typical actions based on different invoice statuses
  • Compare different invoice statuses and actions between payment processors
  • Record a video showcasing problem troubleshooting in BTCPay Server

Related to #8
@pavlenex pavlenex self-assigned this Oct 29, 2020
@pavlenex pavlenex removed their assignment Jan 26, 2024
@pavlenex pavlenex reopened this Jan 26, 2024
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@johnsBeharry @pavlenex