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MPS restarts due to IDER session failure #1560
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I couldn't reproduce this issue using the latest mps image (July release v2.13.15) on my local dev machine. I deployed the Toolkit using docker.
Just so I understand the scenario right, MPS crashes only when the Toolkit is deployed using Docker on a Virtual Machine that is hosted on cloud? You do not see the issue when the Toolkit is deployed on a local machine using Docker. |
I am confused about this situation. Does IDE-Redirection only apply to local network environment? But KVM does not seem to have this problem. |
Hi @a-fredcheng , can you give some more detail on how your environment is set up? Is it correct that you are running VMs in the cloud and then running Docker within the VM? Or are you running the services natively in the VMs? IDE-R does not only apply to local network. IDE-R is just like KVM (and SOL) and will function in both local or cloud-based environments. |
I do execute a virtual machine in the cloud and then execute docker inside it. |
Just to clarify, KVM is working in this environment for this device? Can I ask why you made the decision to run Docker within a VM on the cloud rather than just deploying the containers directly using Azure ACI/AWS ECS/Alibaba ECI/etc? Would love to know more. Usually, that ends up being more cost effective and removes an extra layer. |
Yes, the KVM functionality of this device will work in this build environment. |
I tried the Ider function again earlier, and found this error message in the mps log. I wonder if it is useful in troubleshooting the issue.
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Describe the bug 🪲
I made a KVM connection to a connected device, and then clicked the IDE-Redirection function, but the upload of the .iso file failed, KVM would interrupt the connection, and then the Dashboard and Devices list could not be displayed normally. Finally, MPS It will restart, and after the device is reconnected again, the MPS will return to normal.
To Reproduce 🪜
Steps to reproduce the behavior:
Expected behavior
The expected behavior should be that a newly mounted disk volume will appear on the device for subsequent related operations.
Screenshots 🖼️
Start KVM and click attach image file.
Volume does not appear and KVM connection is lost
MPS Dashboard and Devices list functions are invalid
MPS shows restarted 2 minutes ago
AMT Device (please complete the following information): 🖥️
Service Deployment (please complete the following information): ⛈️
Additional context
Because the ider function is still being tested, the iso file used is the sample iso file used when the ider function was previously released.
If it is a local deployment, ider will succeed, but the error will occur in the virtual machine deployed on the cloud.
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