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Unable to install using Mac App Store on 2018 MacBook Pro due to graphics hardware requirements #315

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dustinkerstein opened this issue Feb 26, 2024 · 1 comment

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@dustinkerstein
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I get the following error in the Mac App Store when trying to install neuromore Studio on a MacBook Pro 15in 2018 running MacOS Sonoma 14.2.1 (23C71):

We could not complete your purchase.
NMStudio doesn't support this computer's graphics hardware.

However, I was able to install Studio-1.7.3-macOS-10.15-universal.pkg directly and successfully launch the app.

Let me know if there's any further debug I can get.

@DOBsby
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DOBsby commented Jul 14, 2024

Interesting. The app store update worked fine for me on a 2016 Air... you might want to contact them through their website or something. I don't see many issue being addressed on github.

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