Can not connect to Neo4j.

[wuhannan08]

I use neo4j/neo4j to login. It returned Error : Neo.ClientError.Security.AuthenticationRateLimit: The client has provided incorrect authentication details too many times in a row.

[Sandalorian]

@wuhannan08 The message indicates the username or password has been entered incorrectly too many times. How did you get to this state?

[wuhannan08]

I used the wrong username and password too many times, and then I got the same error when I entered the correct username and password. I don't know how to solve this problem.

[Sandalorian]

This is expected. The default lock out is 5s:

https://neo4j.com/docs/operations-manual/current/reference/configuration-settings/#config_dbms.security.auth_lock_time

[wuhannan08]

I tried to log in with correct username and password a few hours later,but it still return this error.

[Sandalorian]

This looks to be something related to authentication/ username/ password rather than anything specific to Neo4j's official Docker containers.

If you have a support contract, I'd open a can with Neo4j Support. If not, you could reach out to the Community forum.

[ThomasThelen]

Came across this issue after a similar experience. I have neo4j running on the neo4j:5.11.0-community-bullseye image.

1. Use the incorrect credentials a few times to trigger the error
2. Wait longer than 5s, or several hours
3. Attempt to sign in with the correct credentials
4. See the Neo.ClientError.Security.AuthenticationRateLimit: The client has provided incorrect authentication details too many times in a row message