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[Keyboard Navigation- Bot Framework Web Chat- Video]: Maximize and more option controls in video section are not accessible using keyboard #5360

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manojs5 opened this issue Nov 8, 2024 · 1 comment
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area-accessibility Bot Services Required for internal Azure reporting. Do not delete. Do not change color. bug Indicates an unexpected problem or an unintended behavior. customer-reported Required for internal Azure reporting. Do not delete.

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@manojs5
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manojs5 commented Nov 8, 2024

Is it an issue related to Adaptive Cards?

No.

What is the PWD impact?

User Experience:

Users who rely on the keyboard will be affected if the controls are not accessible with the keyboard. Keyboard users cannot perform the action as the control doesn't get accessible with the keyboard. Keyboard users will be affected as they cannot use this functionality.

Note:

User credentials should NOT be included in the bug.

What browsers and screen readers do this issue affect?

Windows: Edge with Windows Narrator

Are there any code-based customization done to Web Chat?

No, I am using Web Chat without any customizations except "styleOptions".

What version of Web Chat are you using?

Latest production

Which area does this issue affect?

Keyboard navigation

What is the public URL for the website?

https://compulim.github.io/webchat-loader/

How to reproduce the issue?

  1. Open URL: https://compulim.github.io/webchat-loader/ and sign in using valid credentials.
  2. Navigate to web chat page and select 4.18.1-main.20240927.ea7a875 (30/9/2024) version and then select mockBot link under present label and then select open web chat in new window link at bottom.
  3. Navigate to white label experience chat page and type Video word in type your message text box.
  4. Navigate to the search results.
  5. Verify the controls are accessible using keyboard or not.

What do you expect?

Maximize and more option controls in video section should be accessible using keyboard.

What actually happened?

Maximize and more option controls in video section are not accessible using keyboard.

Observation:

using mouse maximize and more option controls are accessible.

Do you have any screenshots or recordings to repro the issue?

Image
https://github.com/user-attachments/assets/35202172-e145-4505-8855-37ca8ea5a1a8

Did you find any DOM elements that might have caused the issue?

No response

MAS reference

MAS 2.1.1 – Keyboard

WCAG reference

2.1.1 – Keyboard

WAI-ARIA reference

No response

Adaptive Card JSON

No response

Additional context

No response

@manojs5 manojs5 added area-accessibility Bot Services Required for internal Azure reporting. Do not delete. Do not change color. bug Indicates an unexpected problem or an unintended behavior. customer-reported Required for internal Azure reporting. Do not delete. labels Nov 8, 2024
@manojs5
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manojs5 commented Nov 8, 2024

#A11yMAS;#A11ySev1;#Accessibility;#AILimited;#Benchmark;#BotFrameworkWebChat-Oct24;#HCL;#MAS2.1.1;#Win11-Edge(Chromium);

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Labels
area-accessibility Bot Services Required for internal Azure reporting. Do not delete. Do not change color. bug Indicates an unexpected problem or an unintended behavior. customer-reported Required for internal Azure reporting. Do not delete.
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