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Slack bridge is losing more posts than usual. #749

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MarkWieczorek opened this issue Apr 25, 2023 · 2 comments
Open

Slack bridge is losing more posts than usual. #749

MarkWieczorek opened this issue Apr 25, 2023 · 2 comments

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@MarkWieczorek
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I've been using slack bridges on matrix.org for a long time. The slack bridge has never been perfect, and every once in a while, messages generated on slack wouldn't be bridged to matrix. Recently, however, the number of lost posts has increased dramatically (at least 3 messages lost in three separate channels over the past week).

So the first question is: Is this a problem with the bridge? Or is this a problem with the matrix.org server? If it is the latter, I'll bring this up with them.

@Half-Shot
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Hi there, we're happy to take a look into this. Would you be able to email support@matrix.org with the Room IDs / slack channel names and we can investigate the matrix.org instance?

@MarkWieczorek
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sure!

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