| copyright | lastupdated | subcollection | keywords | ||
|---|---|---|---|---|---|
|
2024-01-12 |
pattern-sap-on-powervs |
{{site.data.keyword.attribute-definition-list}}
{: #service management}
| Architecture decision | Requirement | Decision | Rationale |
|---|---|---|---|
| Monitoring (Application) | Provide Integration, Exception, Health, and System Monitoring | SAP App: SAP FRUN (part of SAP Digital Ops Suite) | * Provides templates for monitoring of technical systems including their instances, databases, and hosts. \n * Displays the status of managed objects and detailed drill down to each single metric or event. Displays the history of each metric in the Metric Monitor. \n * Automatic alert generation when thresholds are violated. |
| Instana | Instana provides additional application performance metrics and automates application performance management for the web, app, and database tiers. Provides data and actionable insights to monitor the applications and automate root-cause analysis. | ||
| Monitoring Cloud (Platform) | Monitor and correlate performance metrics and events | Infrastructure: Instana, LogDNA | * A fully automated application performance management (APM) solution \n * Automates root-cause analysis by using event correlation, performance thresholds, errors, changes, and analysis of service level agreement (SLA) violations. \n * Provides full context across the application infrastructure supporting all physical, virtual, and serverless services and functions \n * Provides data and actionable insights to monitor the applications, understand and respond to system-wide performance changes, optimize resource utilization, and get a unified view of operational health. |
| Logging | Diagnose issues, analyze stack traces and exceptions, identify the source of errors, and monitor different log sources through a single view | IBM Log Analysis | Recommended tool for infra Logging for any non-VMWare workloads. Ingestion and integration with other tools for diagnosis and alerts |
| Alerting | Provide tracking and alerting functions across application and infrastructure. | * IBM Cloud Activity Tracker with LogDNA \n * Pager Duty + ServiceNow (SNOW) + Customer SIEM \n * Instana | Full stack observability for application and infrastructure |
| Management/Orchestration | Automate management processes to keep applications and infrastructure secure, up to date, and available | Ansible and Terraform | |
| {: caption="Table 1. Architecture decisions for service management" caption-side="bottom"} |