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No deposit #642

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12omi opened this issue Aug 13, 2023 · 2 comments
Open

No deposit #642

12omi opened this issue Aug 13, 2023 · 2 comments

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@12omi
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12omi commented Aug 13, 2023

I tried depositing some HNS into the Bob Wallet, it withdrew my money from the exchange but i received nothing in my Bob Wallet.

Expected Behavior

i with drew money from my hns wallet in gate.io and should receive it in bob wallet

Current Behavior

Steps to Reproduce

Context (Environment)

Logs

Screencap

SmartSelect_20230813_183604 transaction history  _gateio
hns - bob wallet address

As u can see, the address of my bob wallet will match the information of the withdrawal address described in the ss from gate.io. The transaction history doesn't have any record of the deposit but the gate.io ss shows its been confirmed by the blockchain.

@rithvikvibhu
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That transaction was mined in block 185369 so it's definitely in your wallet: https://www.niami.io/tx/ebb07d32289218493009d23855bc2ef39c1aa01e35447b375c232fa1a1ded6e2/

Is Bob Wallet fully syned? The sync height in the sidebar (bottom-left corner) must have crossed at least 185369 for the wallet to find the tx and update its balance.

@12omi
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12omi commented Aug 15, 2023 via email

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