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copyright lastupdated subcollection
years
2019, 2021
2021-06-16
assistant

{:shortdesc: .shortdesc} {:new_window: target="_blank"} {:external: target="_blank" .external} {:deprecated: .deprecated} {:important: .important} {:note: .note} {:tip: .tip} {:pre: .pre} {:codeblock: .codeblock} {:screen: .screen} {:javascript: .ph data-hd-programlang='javascript'} {:java: .ph data-hd-programlang='java'} {:python: .ph data-hd-programlang='python'} {:swift: .ph data-hd-programlang='swift'}

Securing your connection

{: #security}

Learn more about strategies that are available for you to use to ensure that your {{site.data.keyword.conversationshort}} data remains secure and protected in the cloud. {: shortdesc}

For more information about {{site.data.keyword.Bluemix_notm}} security, see Security architecture{: external}.

Private network endpoints

{: #security-private-endpoints}

You can set up a private network for {{site.data.keyword.conversationshort}} instances that are part of a Plus or Enterprise service plan. Using a private network prevents data from being transferred over the public internet, and ensures greater data isolation.

Plus or higher plans only This feature is available only to users of paid plans.

Private network endpoints support routing services over the {{site.data.keyword.cloud_notm}} private network instead of the public network. A private network endpoint provides a unique IP address that is accessible to you without a VPN connection.

For implementation details, see Public and private network endpoints{: external}.

Important private network endpoint notes

{: #security-private-endpoint-notes}

  • The integrations that are provided with the product require endpoints that are available on the public internet. Therefore, any built-in integrations you add to your assistant will have public endpoints. If you only want to connect to a client application or messaging channel over the private network, then you must build your own custom client application or channel integration.
  • Before you can create a search skill, you must create a {{site.data.keyword.discoveryshort}} instance with a private network endpoint. The list of {{site.data.keyword.discoveryshort}} instances that are displayed for you to connect to includes only instances with private network endpoints. Normally, when you create a search skill and do not have any {{site.data.keyword.discoveryshort}} instances, a Lite plan instance is provisioned for you automatically. No instance is provisioned for you when you are using a private network. You must create a {{site.data.keyword.discoveryshort}} instance with a private network endpoint first.

Related topics

{: #security-related}

  • Information security: Describes strategies for complying with data protection regulations, such as GDPR and HIPAA. Security architecture{: external}: Describes the security components that are needed for secure cloud development, deployment, and operations.
  • IBM Cloud compliance programs{: external}: Describes how to manage regulatory compliance and internal governance requirements with IBM Cloud services.

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