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Element will not start after a Windows 11 System Restore set the OS to a previous state. #2009

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arunk opened this issue Nov 25, 2024 · 0 comments
Open

Element will not start after a Windows 11 System Restore set the OS to a previous state. #2009

arunk opened this issue Nov 25, 2024 · 0 comments
Labels
O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Critical Prevents work, causes data loss and/or has no workaround T-Defect

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@arunk
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arunk commented Nov 25, 2024

Steps to reproduce

  1. Where are you starting? What can you see?
  2. What do you click?
  3. More steps…

I am clicking on Element in the Start Menu, I have also tried to launch Element.exe from the command prompt to see if there are any errors. But clicking on the icon and running Element.exe, nothing happens. No window opens, there is nothing in the Task Manager showing any processes like Element running.

Outcome

What did you expect?

That the app would start.

What happened instead?

Nothing happens

Operating system

Windows 11 Pro - 23H2

Application version

1.11.86

How did you install the app?

https://try.element.io/get-started

Homeserver

matrix.org

Will you send logs?

No
@arunk arunk added the T-Defect label Nov 25, 2024
@dosubot dosubot bot added O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Critical Prevents work, causes data loss and/or has no workaround labels Nov 25, 2024
@t3chguy t3chguy transferred this issue from element-hq/element-web Nov 25, 2024
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Labels
O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Critical Prevents work, causes data loss and/or has no workaround T-Defect
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@arunk