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Element can't access other servers but matrix.org #8950

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Error504TimeOut opened this issue Nov 23, 2024 · 2 comments
Open

Element can't access other servers but matrix.org #8950

Error504TimeOut opened this issue Nov 23, 2024 · 2 comments
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T-Defect Something isn't working: bugs, crashes, hangs and other reported problems

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@Error504TimeOut
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Steps to reproduce

  1. Sign out
  2. Open the sign in page
  3. Try to change the homeserver from matrix.org to something else

Outcome

What did you expect?

Selecting the homeserver as usual and being able to log in

What happened instead?

When trying to click next after typing in the homesever URL, it fails with " .well-known not available". I have tried to select another Homeserver on two different devices with three different servers and two different Synapse Versions and several Element Versions from F-Droid. No combination worked. Trying to log into a custom homeserver on: the web, the flatpak version and on an iPad all worked so seemingly this seems to be an issue with the Android version.

Your phone model

Pixel C, Redmi Note 10S

Operating system version

Android 8.1, Android 13 respectivly

Application version and app store

Element Version 1.6.20 F-Droid, Element Version 1.6.22 Play Store

Homeserver

Synapse 1.119.0/1.116.0, Synapse 1.119.0, Synapse 1.119.0

Will you send logs?

Yes

Are you willing to provide a PR?

No

@Error504TimeOut Error504TimeOut added the T-Defect Something isn't working: bugs, crashes, hangs and other reported problems label Nov 23, 2024
@Error504TimeOut
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Also, while forks of Element like SchildiChat also did not work, independent projects like FluffyChat have been able to successfully log in

@Error504TimeOut
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I tried to downgrade to 1.110.0 which is just an arbitrary value I picked. Running this version, I could log in and upgrade the server back afterwards.

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Labels
T-Defect Something isn't working: bugs, crashes, hangs and other reported problems
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