Request Contact Center Review for [526EZ Submission Experience]

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Description

Disability Comp Application (21-526 EZ) This product enables Veterans to file disability benefits claim via va.gov.

Functionality updates the Veteran experience during claim submission. The following changes are included

• the content of the loading page has been updated
• confirmation page has been updated using latest standards
• email has been updated which is sent when the application has been eceived by the VA

The product changes require updates to two product guides.

URL: https://staging.va.gov/disability/file-disability-claim-form-21-526ez

Launch Date

Staging review scheduled for 12/10/24. Launch once all issues are resolved

Version Number

526ez Disability Benefits Claims Product Guide v4.5
526ez Benefits Delivery at Discharge - Disability Benefits Claims Product Guide v3.5

Product Guide

526ez Disability Benefits Claims Product Guide v4.5 DRAFT.docx
526.Benefits.Delivery.at.Discharge.v3.5--.product.guide DRAFT.docx

Product Video

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Product Video Transcript

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Acceptance Criteria

• Platform: Contact Center QA has been completed
• Platform: Contact Center sends artifacts to appropriate contact centers
• Platform: Platform Collaboration Point Tracker is updated

Additional information

Please refer to Platform Collaboration Cycle or the Contact Center Review Touchpoint on Platform website for more information about the Collaboration Cycle.