rm2 not updating past version 3.9.3

[nicolasschaefi]

I originally found this discord page because of a problem i had with updating my remarkable. I bricked my remarkable a long time ago, and the last version i had installed was 3.0.4.1305. I then tried to update it to the newest version (3.10.2.2063), but that didn't work. I did not get an Error message, it just didn't change the version after Updating. I then used the Tool to make parcial updates and i got up to version 3.9.3.1986, but after that, this tool also didn't help.
Just to clarify, the reMarkable showed the following information:

• when pressing check for updates (after resetting the corresponding file to use the reMarkable update server), it found the newest version and downloaded it.
• It then installed it
• It then said to tap to restart and update to the newest version
• After the restart and looking into the settings, the version is still the old one.

Does anyone has a clue what is going on with my device or how i can resolve this issue?

P.S. I used codexctl to install the updates.

[nicolasschaefi]

I don't know if that helps, but i copied the logs of one reinstall. I installed the new version, then deleted the log.txt file and then restarted the device. The log data comes from the new log.txt file that was created while restarting.

`
Apr 08 08:15:21.466 Warning: Detected locale "C" with character encoding "ANSI_X3.4-1968", which is not UTF-8.
Qt depends on a UTF-8 locale, but has failed to switch to one.
If this causes problems, reconfigure your locale. See the locale(1) manual
for more information. (:0, )
Apr 08 08:15:21.516 Warning: No keymap set by QT settings or firmware, defaulting to US. (:0, )
Apr 08 08:15:21.517 Warning: No keymap set by QT settings or firmware, defaulting to US. (:0, )
Apr 08 08:15:21.651 Warning: No keymap set by QT settings or firmware, defaulting to US. (:0, )
Apr 08 08:15:21.652 Warning: No keymap set by QT settings or firmware, defaulting to US. (:0, )
Apr 08 08:15:21.653 Debug: evdevtouch: Using device discovery (:0, )
Apr 08 08:15:21.679 Debug: evdevtouch: Adding device at /dev/input/event2 (:0, )
Apr 08 08:15:21.689 Debug: evdevtouch: Using device /dev/input/event2 (:0, )
Apr 08 08:15:21.691 Debug: evdevtouch: /dev/input/event2: Protocol type B (multi), filtered=no (:0, )
Apr 08 08:15:21.693 Debug: evdevtouch: /dev/input/event2: min X: 0 max X: 1403 (:0, )
Apr 08 08:15:21.694 Debug: evdevtouch: /dev/input/event2: min Y: 0 max Y: 1871 (:0, )
Apr 08 08:15:21.696 Debug: evdevtouch: /dev/input/event2: min pressure: 0 max pressure: 0 (:0, )
Apr 08 08:15:21.697 Debug: evdevtouch: /dev/input/event2: device name: pt_mt (:0, )
Apr 08 08:15:21.709 Info: Activated translation (:0, )
Apr 08 08:15:21.712 Critical: cannot open config file::/src/xofm/bundles/papertablet/papertablet.rm11x.json, error:No such file or directory (/home/runner/work/xochitl/xochitl/src/xofm/core/src/launcher.cpp:40, loadConfig)
Apr 08 08:15:21.715 Warning: Running xochitl with extra modules:

• (/home/runner/work/xochitl/xochitl/src/xofm/bundles/papertablet/applauncher.cpp:43, init)
  Apr 08 08:15:23.771 Warning: Invalid supplicant received (:0, )
  Apr 08 08:15:23.843 Info: Lock in temp location (:0, )
  Apr 08 08:15:24.111 Warning: Could not open file /usr/share/remarkable/retail/screensavers.zip (/home/runner/work/xochitl/xochitl/src/retail/src/democontent.cpp:150, unzip)
  Apr 08 08:15:24.115 Debug: Scheduled token update at 2024-04-08 12:14:44, 7159884ms from now (/home/runner/work/xochitl/xochitl/src/network/src/usertoken.cpp:139, scheduleUpdate)
  Apr 08 08:15:24.117 Debug: UserToken: setting a new userToken (eyJhbGciOiJIUzI1NiIs...) (/home/runner/work/xochitl/xochitl/src/network/src/usertoken.cpp:74, setUserToken)
  Apr 08 08:15:24.218 Info: set sleep delay timer to 12000 (/home/runner/work/xochitl/xochitl/src/xofm/libs/batterymanager/src/batterymanager.cpp:86, setSyncBeforeSleep)
  Apr 08 08:15:24.248 Warning: Failed inserting data: UNIQUE constraint failed: environment.software_version, environment.taxonomy_version, environment.os_version (/home/runner/work/xochitl/xochitl/src/xofm/libs/analytics/src/table.cpp:13, ~Inserter)
  Apr 08 08:15:29.071 Warning: Model size of -1 is less than 0 (:0, )
  Apr 08 08:15:29.319 Debug: evdevtouch: Updating QInputDeviceManager device count: 1 touch devices, 0 pending handler(s) (:0, )
  Apr 08 08:15:30.694 Warning: No keymap set by QT settings or firmware, defaulting to US. (:0, )
  Apr 08 08:15:30.696 Warning: No keymap set by QT settings or firmware, defaulting to US. (:0, )
  Apr 08 08:15:31.167 Warning: No interface to scan (:0, )
  Apr 08 08:15:31.737 Warning: wpa_supplicant came back, trying to reconnect (:0, )
  Apr 08 08:15:32.218 Info: Scanning: true (:0, )
  Apr 08 08:15:32.468 Warning: Model size of -1 is less than 0 (:0, )
  Apr 08 08:15:34.502 Info: Scanning: false (:0, )
  Apr 08 08:15:35.078 Info: Scanning: true (:0, )
  Apr 08 08:15:37.644 Info: Scanning: false (:0, )
  Apr 08 08:15:50.426 Info: Scanning: true (:0, )
  Apr 08 08:15:52.982 Info: Scanning: false (:0, )
  Apr 08 08:16:05.794 Info: Scanning: true (:0, )
  Apr 08 08:16:08.353 Info: Scanning: false (:0, )
  Apr 08 08:16:21.158 Info: Scanning: true (:0, )
  Apr 08 08:16:23.717 Info: Scanning: false (:0, )
  Apr 08 08:16:36.527 Info: Scanning: true (:0, )
  Apr 08 08:16:39.095 Info: Scanning: false (:0, )
  Apr 08 08:16:42.117 Info: Scanning: true (:0, )
  Apr 08 08:16:44.666 Info: Scanning: false (:0, )
  Apr 08 08:16:53.689 Info: Scanning: true (:0, )
  Apr 08 08:16:56.249 Info: Scanning: false (:0, )
  Apr 08 08:17:09.101 Info: Scanning: true (:0, )
  Apr 08 08:17:11.661 Info: Scanning: false (:0, )
  Apr 08 08:17:14.682 Info: Scanning: true (:0, )
  Apr 08 08:17:17.227 Info: Scanning: false (:0, )
  `