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Unable to export any result pdf file #124

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RachelCahalane opened this issue Nov 8, 2024 · 1 comment
Open

Unable to export any result pdf file #124

RachelCahalane opened this issue Nov 8, 2024 · 1 comment
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@RachelCahalane
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I am using Perseus v2.1.3.0
Describe the bug
Error when trying to save results pdf format.
Png exports are unaffected.

To Reproduce
Steps to reproduce the behavior:

  1. Go to any figure in a workflow
  2. Click on pdf
  3. Try to save pdf file
  4. Error appears

Expected behavior
I expected the pdf to export as with previous versions.
Instead an error appears.
I tried for all steps of my workflow and for different Perseus files. I am unable to export any pdfs.

Screenshots
Screenshot of error attached.
pdf error

Desktop (please complete the following information):

  • OS: Windows
  • Version 11
@thekaragoez
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Dear Rachel, unfortunatley i don't have a solution for you but i can report that we're having the same issue, even worse as we can't even save whole working file or change titles and font sizes. And also were not able to export PDFs - for all issues we encounter a similar error like you (V 2.1.3.0).
If you find a solution, would you be willing to share it with me please?

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