Skip to content
This repository has been archived by the owner on Apr 24, 2022. It is now read-only.

More explanatory error messages. #124

Open
pauleks opened this issue Apr 23, 2019 · 9 comments
Open

More explanatory error messages. #124

pauleks opened this issue Apr 23, 2019 · 9 comments

Comments

@pauleks
Copy link
Contributor

pauleks commented Apr 23, 2019

Many of us have received an error from PenguBot. Maybe the song you try to play is blocked for PenguBot, maybe your text for p!achievement is too long and so on.

When there's an error, Pengu always says I am very sorry but was an error, please try again or contact us at .

I think that instead of always redirecting users to our server, error messages could be shorter and more explanatory.

For ex.

  • When a song is blocked, Pengu could just say :penguCross: This track is blocked for me. Try playing something else!
  • When the text for p!achievement is too long, Pengu could just say Your sentence cannot be longer than [number] characters
  • etc.
@pauleks
Copy link
Contributor Author

pauleks commented Apr 23, 2019

Also while I understand that you get a lot of members in that way, it would be easier for everyone if the error messages would be edited.

@adiologydev
Copy link
Owner

Thanks for the suggestion, we definitely should work on this so it sends things like error codes which users can provide us and we can easily provide them support for it or have a bot which replies in the support channel if an error code is matched. Could be very useful when the staff team is not available.

@MrJacz
Copy link
Collaborator

MrJacz commented Apr 23, 2019

Music errors at the moment are restricted to what Lavalink returns, meaning its hard for us to properly manage them.

We plan to implement some kind of internal error tracking so users can provide a code that the bot would output and we can search up the error with the full error trace and stuff.

@pauleks
Copy link
Contributor Author

pauleks commented Jan 19, 2020

Should I leave this issue open?

@MrJacz
Copy link
Collaborator

MrJacz commented Jan 19, 2020

yeah

@thewolf87
Copy link

Can anyone tell me how I can host this bot on glitch.com please help me I am having so many errors

@adiologydev
Copy link
Owner

We do not provide self-hosting support. Sorry. @thewolf87

@thewolf87
Copy link

bro I don't need self hosting I am just saying that I am having errors on glitch

@pauleks
Copy link
Contributor Author

pauleks commented Mar 23, 2020

@thewolf87 Any attempt to launch the bot on your machine/your end is considered self-hosting

Sign up for free to subscribe to this conversation on GitHub. Already have an account? Sign in.
Labels
None yet
Projects
None yet
Development

No branches or pull requests

4 participants