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AutoScript not launching the RemoteApp Launcher #21

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orasadquest25 opened this issue Aug 5, 2024 · 2 comments
Open

AutoScript not launching the RemoteApp Launcher #21

orasadquest25 opened this issue Aug 5, 2024 · 2 comments

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@orasadquest25
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Hello team,

We are using the web generic script to launch our application via chrome browser. but unfortunately, the auto it script is not invoking via remote app launcher. the launcher window stuck without proceeding further.

Need help solving this.

Regards,

@arexc2023
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Do you see the error in the IO logs? Have you solved the problem yet?

@VVargaOI
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Hello team,

We are using the web generic script to launch our application via chrome browser. but unfortunately, the auto it script is not invoking via remote app launcher. the launcher window stuck without proceeding further.

Need help solving this.

Regards,

Hi,
As suggested above, please first check the Launcher logs at C:\Users<RDS-account>\AppData\Roaming\OneIdentity\OI-SG-RemoteApp-Launcher
It may be required to add --enable-debug tot he parameters in the RDP App configuration.

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