Multiple responses can’t be submitted via modal because success message isn’t cleared.

[adunkman]

We’re in the process of implementing Touchpoints using a custom styled button in the 18F Guides (18F/guides#723). Through testing, we’ve noticed that a user can’t submit multiple responses to the same page — the second time the modal is activated, the success message is still displayed rather than the form.

Here’s a quick demo:

touchpoints-demo.mov

Ideally, we’d like to allow our users to submit multiple comments.

[ryanwoldatwork]

The confirmation message stays to discourage a user submitting multiple comments on a given page.
This is often exploited by bots and scripts.

Refreshing the page renews the form.
Not inclined to change this behavior, as users requested this a few months ago.

Can you share a bit more about your use case and why a user submitting multiple comments on a single page experience is desirable?

[adunkman]

Sure!

We often have longer pages of content on guides, and I’d like to encourage folks to provide feedback as they read.