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SUPPORT.md

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Support Information

Maintenance and F5 Technical Support of this F5 code is provided only if the software (i) is unmodified; and (ii) has been marked as F5 Supported in SOL80012344, (https://support.f5.com/csp/article/K80012344).

Support will only be provided to customers who have an existing BIG-IP support contract associated with a valid BIG-IP serial number. For information about support policies, see http://www.f5.com/about/guidelines-policies/ and http://askf5.com.

Cloud Failover Extension (CFE) Software Lifecycle:

  • CFE releases are intended to be delivered on a 6-week basis
  • Formal F5 Support is available for CFE version 1.2.0 and later

See the Release notes and Cloud Failover Extension documentation for new features and issues resolved for each release.