Add a complete list of connected tickets to delivery reports

[Karl-Svard]

As a customer or member of CG,
I want our delivery reports to properly document which tickets have been connected to a delivered case,
So that all extra communication and potential deviations from the delivery are properly documented.

Work impact

Answer the following questions:

• Is there currently a workaround for this issue? If so, what is it?
  • Not for the customer
• How much time would be saved by implementing this feature on a weekly basis?
  • This is not a time saving issue. It affects the accreditation of our organization
• How many users are affected by this issue?
  • All customers ordering reruns
• Are customers affected by this issue?
  • Yes.

Acceptance Criteria

• A complete list of connected tickets, e.g. the original one for the sample and the one used for placing the analysis, is documented at the bottom of the delivery report. See the example below for an analysis placed in ticket 1000152 (case modernmollusk)
• The accompanying text should also be updated to refer to Freshdesk in case the ticket is available there

Notes

• Additional information.
• Dependencies.
• Related user stories.