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i've tried out with the current version of NGXZendesk Widget and it seems that you have posted the solution for your issue yourself.
your code above, does some offset span from the browers mainframe.
How can I set zESettings?
I have tried:
this.ngxZendeskWebwidgetService.zE('webWidget', 'updateSettings',{ offset: { horizontal: '100px', vertical: '150px' }});
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